Privacy Policy

Thank you for visiting https://pristinepoolsolutions.com.au This site is operated and owned by Pristine Pool Solutions( “us,” “our” and “we”). The words “your” or “you” means you, the visitor to our website. It is important to us to protect your personal information. We have systems in place to protect it. We won’t sell it or give it away or and this Privacy Policy only governs our disclosure and use of information collected through this site by us.

Who We Are

Business Name: Pristine Pool Solutions
Phone Number: 0447 755 850
Address: 123 Example Street, Your City, State Country 1234
Email Address: mail@pristinepoolsolutions.com.au
Web Address: https://pristinepoolsolutions.com.au
Australian Business Number (ABN): 92 650 045 693

Collection of your Personal Information

We collect information that can identify you, such as your e-mail address, name, home or work address or telephone number. We might also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites. We will only collect this information directly from you.

There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times and referring Website addresses. This information is used by us for the provision of products and services, to maintain quality of the website and to provide general statistics regarding use of our website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through our public message boards, this information may be collected and used by others and there isn’t anything we can do about that.

Links and Public Forums

We encourage you to read the privacy statements of websites you choose to link to from our website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Pristine Pool Solutions family of websites.

We have no control over how your personal information is used if you post it in a public forum (blog post comments for example) and we bear no responsibility to protect it for you.

When you leave a comment on our site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

When you submit a contact form on our website we store this information for 7 days for customer service purposes, but we do not use the information submitted for marketing purposes.

Use of your Personal Information

We collect and use your personal information to operate our website and deliver the services you have requested. We also use your personal information to tell you about other products or services available from Pristine Pool Solutions and its affiliates. We might also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We do not sell, rent or lease our customer lists to third parties. We might contact you on behalf of our affiliates or business partners about a particular offering that may be of interest to you. In those cases, your unique personal information (e-mail, name, address, and telephone number) is not transferred to them. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All of those third parties are prohibited from using your personal information except to provide these services for us, and they are required to maintain the confidentiality of your information.

We do not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

We do keep track of the websites and pages our customers visit within the Pristine Pool Solutions family of websites in order to determine what services are most popular. This data is used to deliver customized content and advertising to customers like you when your browsing behaviour indicates that you are interested in a particular subject area.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) obey the law or comply with legal process served on us; (b) protect and defend the rights or property of Pristine Pool Solutions; and, (c) act under serious and immediate circumstances to protect the personal safety of users of our website, or the public.

Updating your information

If you are concerned that the information we hold about you needs to be updated, please contact us and let us know what details you would like to have updated.

Use of Cookies

As with most websites, we use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to save you time. The cookie notifies the web server that you have returned to a specific page. For example, if you personalize our pages, or register with our site or for our services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same page of the website, the information you previously provided can be retrieved and used by you. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or website.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at developers.google.com/fonts/faq and in Google’s privacy policy at google.com/policies/privacy/

Security of your Personal Information

We are careful with your personal information and secure it from unauthorized access, use or disclosure. We do not collect your credit card number or other financial data about you.

Changes to this Statement

We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review these terms to be informed of how we are protecting your information.

Contact Information

We welcome your comments regarding this Privacy Policy. If you believe that we have not adhered to these terms, please contact us. We will use commercially reasonable efforts to promptly determine and remedy the problem.